Policy

Reservations and Cancellation
A major credit card is required to book your appointment. If you are unable to keep your scheduled appointment, you must provide a minimum of 24 hours notice to avoid being charged the full price of your missed treatments.

Arrival
Please arrive 15 to 20 minutes prior to your scheduled appointment so you can decompress and make full use of our facilities. To maintain the relaxation of our spa, we ask you to silence your cell phones and other electronic devices upon arrival. 

Tardiness Policy
Please arrive 15 to 20 minutes prior to your scheduled appointment. We understand that sometimes being late is unavoidable. However, depending on circumstances, we may be forced to shorten or reschedule your appointment. Clients who arrive late will be charged in full for their scheduled session but may receive an abbreviated session. For example, if you schedule an hour service and arrive 15 minutes late, you will be charged for that hour session but will only receive 45 minutes of treatment for that session.

Gratuity
Gratuity is based on the full value of regular price services. There will be an additional fee of $1.00 on Gratuity charged on credit cards. Cash Tips are appreciated.